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Frequently Asked Questions

24 answers about our products, services, manufacturing, warranties, and Ontario regulations.

What is a thermic lance or a lance pipe?
A thermic lance (also called a burning bar) is a steel pipe filled with steel rods or wire. When ignited and supplied with high-pressure oxygen, the combination burns at extremely high temperatures. Lance pipe is hollow and used for oxygen lancing in steelmaking.
How hot does a thermic lance get?
The burning tip exceeds 6,600°F (3,650°C). Only the very tip reaches this temperature. The lance can be used up to 6–12 inches from the holder.
What materials can I cut with a thermic lance?
Steel (including stainless), cast iron, copper alloys, nickel alloys, aluminum, and concrete.
What oxygen pressure do I need?
75–120 PSI for most materials. Concrete may require up to 150 PSI. A high flow rate of 30–90 SCFM is also required depending on lance diameter.
Is high purity oxygen dangerous?
Yes. The air we breathe contains only 21% oxygen. Higher concentrations dramatically reduce the kindling point of all materials. Only trained operators with proper PPE should work with high-pressure oxygen.
Why can't I use regular pipe for lancing?
Regular pipe has protective coatings and contaminants that would be dangerous. Our lance pipes are made using the ERW process to A53 spec and are cleaned for safe oxygen use.
What sizes and lengths are available?
Thermic lances: 1/8" to 1" OD. Standard lengths 10 and 20 feet, custom up to 21 feet.
What end finishes are available?
Plain-End (deburred and chamfered), Push-Fit (Quick-Connect), Threaded, and Threaded & Coupled.
What safety equipment is required?
Full PPE including heat-resistant clothing, face shield, gloves, steel-toe boots. High-flow oxygen regulator, oxygen-rated hoses, and lance holders. Only trained operators.
What type of pipe does Canpipe supply?
Well casing, black pipe (SCH40 and SCH80), galvanized pipe, stainless steel (SCH40), and PVC (SCH40 and SCH80).
What pump brands does Canpipe supply?
Grundfos, Unitra, and DAB submersibles. Plus Titan Duro sump and sewage pumps, and a range of agricultural, industrial, and commercial pumps.
Does Canpipe manufacture its own products?
Yes — flush mount manhole covers, steel monument casing, and custom PVC machining for flush joint threads and well screen slotting.
What sizes do manhole covers come in?
4"x6", 4"x12", 6"x6", 6"x10", 6"x12" (aluminum or cast iron lid), 8"x12" (aluminum or cast iron lid). Larger sizes from a third-party manufacturer.
Does Canpipe deliver?
We offer delivery from our Etobicoke, Tillsonburg, and Ottawa branches. Contact the branch for current rates.
Why do I need a Licensed Well Contractor?
Ontario law requires a valid well contractor license to operate a well construction business. Licensing promotes safe environmental practices to protect groundwater resources.
Do you need a license to install water treatment?
Under Ontario College of Trades rules, a plumber can install water treatment devices. In other jurisdictions, CWQA-certified technicians are also allowed.
Where do I find an Ontario Well Record?
Where can I find a licensed well contractor?
What is Regulation 903?
Regulation 903 sets out Ontario requirements for well construction, cleaning, maintenance, abandonment, and reporting. It also creates licensing requirements for well contractors and technicians.
Does Canpipe process warranty claims?
Yes, for certain manufacturers. Proof of receipt and failure details are required.
What is the return policy?
Returns are accepted subject to a 30% restocking fee, depending on product condition.
Can Canpipe help me spec the right pump?
Yes — use our Project Builder tool for automatic sizing, or call any branch and our team can assist. You must be a licensed pump installer.
Does Canpipe accept custom orders?
Yes, as long as they can be accommodated with our manufacturing equipment.
Can Canpipe spec replacement parts?
We have access to our supplier partners' parts catalogues to help with repairs and worn parts.

Toronto

85 Vulcan St, Etobicoke

416-244-6476

Orillia

129 Forest Plain Rd

705-329-0088

Tillsonburg

37 North St E

519-688-0220

Ottawa

1454 Cyrville Rd

613-748-0305